Payment Policy
At BERLOO, we provide secure and convenient payment options so you can complete your purchase with confidence.
1. Accepted Payment Methods
BERLOO currently accepts the following payment methods, subject to availability at checkout:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
The payment methods available to you may vary depending on your device, browser, location, and other factors.
All available payment options will be clearly displayed during checkout before you complete your purchase.
2. Secure Payments
All payments made through berloo.shop are processed using secure payment technology.
BERLOO does not store your complete credit or debit card number on our own systems.
Payment information is securely handled by our payment processing providers, which use appropriate security measures to help protect payment information during transactions.
3. Payment Authorization
When you place an order, your selected payment method may be subject to an authorization or verification process.
An order is considered successfully placed once payment has been successfully authorized and the order confirmation has been issued.
If your payment cannot be authorized, your order may not be completed.
4. Billing Information
Customers are responsible for providing accurate billing and payment information when placing an order.
This may include:
- Full name
- Billing address
- Email address
- Payment information
- Other information required by the payment provider to authorize the transaction
Providing incorrect or incomplete billing information may result in a payment failure or order delay.
5. Payment Currency
Prices displayed on berloo.shop are presented in the currency shown on the website and at checkout.
Your bank or payment provider may apply currency conversion fees or other charges when applicable. BERLOO does not control fees charged by your bank or payment provider.
6. Fraud Prevention and Payment Verification
To protect our customers and our business, BERLOO may perform reasonable verification checks on orders and payments.
An order may be delayed, declined, or cancelled if we identify a potential payment, security, or fraud concern.
If an order is cancelled after payment has been successfully collected, the applicable refund will be issued to the original payment method.
7. Refunds
Approved refunds are issued to the original payment method used for the purchase.
BERLOO processes approved refunds within 2 business days after the return has been inspected and approved.
After BERLOO processes the refund, your bank, card issuer, or payment provider may require up to 7 business days for the funds to appear in your account.
For complete information about returns, exchanges, cancellations, and refunds, please review our Return & Refund Policy.
8. Contact Us
If you have questions regarding payments or your order, please contact us:
BERLOO
Website: berloo.shop
Email: support@berloo.shop
Phone: +1 (270) 275-9384
Business Address: 2044 W 79th St, Indianapolis, IN 46260, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST