Shipping policy

Shipping & Delivery Policy

Thank you for shopping at BERLOO. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing & Handling Time

Handling Time: All orders are processed and prepared for shipment within 1 to 3 business days (Monday to Friday, excluding holidays).
Orders placed over the weekend or during major holidays will begin processing on the next business day.

Shipping Transit & Delivery Times

Once your order has been handed over to our carrier, delivery times are as follows:

Delivery Time: 2 to 7 business days (Monday to Friday).
Please note that delivery windows are estimates and may vary slightly based on carrier delays or regional exceptions.

Shipping Rates

We offer clear and transparent shipping rates at checkout. (Note: If you offer free shipping, change this line to: "We offer Free Shipping on all orders.")

Delivery Address & Missing Packages

Please ensure your shipping address is correct at checkout. If your package is marked as delivered by the carrier but you have not received it, please contact our support team immediately at support@berloo.shop.

Contact Information

If you have any questions about the status of your order or our shipping practices, please reach out to us:

Store Name: BERLOO
Email: support@berloo.shop
Phone: +1 (270) 275-9384
Address: 1734 Raleigh Rd, Lexington, Kentucky 40505, United States