Privacy policy

Privacy Policy

At BERLOO, accessible from support@berloo.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BERLOO and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, billing address, shipping address, email address, phone number, and payment information (processed securely through our payment gateways) when you make a purchase or attempt to make a purchase through the site.

  • Device and Usage Information: When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Process and fulfill your orders, including arranging for shipping, and providing you with invoices and/or order confirmations.

  • Communicate with you, screen our orders for potential risk or fraud, and provide you with customer support.

  • Improve, personalize, and expand our website and product offerings.

  • Understand and analyze how you use our website.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use third-party platforms (like Shopify or WooCommerce) to power our online store.

  • We use standard shipping carriers (such as USPS, UPS, or FedEx) to deliver your orders, sharing only the necessary contact and address details.

  • We use secure payment processors to handle payment transactions. We do not store your credit card information on our servers.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies and Web Beacons

Like any other website, BERLOO uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

BERLOO's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or payment processors for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

 

6. Your Rights (CCPA / GDPR Compliance)

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you.

  • The right to request that your personal information be corrected, updated, or deleted.

  • The right to object to or restrict the processing of your data.

If you would like to exercise any of these rights, please contact us using our contact details below.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. BERLOO does not knowingly collect any Personal Identifiable Information from children under the age of 13.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email, phone, or mail using the details provided below:

  • Store Name: BERLOO

  • Email: support@berloo.shop

  • Phone: +1 (270) 275-9384

  • Address: 1734 Raleigh Rd, Lexington, Kentucky 40505, United States